Shhhbooks

Preliminary Information Form

This Preliminary Information Form has been prepared in accordance with Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, for the purpose of informing the consumer placing an order through Shhhbooks.com before the contract is formed and before assuming any payment obligation.

1. Seller Information

Trade Name	AVANT GARDE YAYIN VE DANIŞMANLIK TİCARET ANONİM ŞİRKETİ (hereinafter referred to as “Shhhbooks”)
Address	Caddebostan Mah. Bağdat Cad. Köksal Apt. No: 317 No: 12 Kadıköy / Istanbul / Türkiye
E-mail	info@shhhbooks.com
MERSİS No	0104174211200001
Tax Office / Tax No	Erenköy Tax Office 1041742112

2. Subject Matter of the Contract

This form relates to the provision to the Buyer, prior to the formation of the contract, of the essential information regarding the products and / or services ordered through the Shhhbooks website.

3. Product / Service Information

The name, basic characteristics, quantity, total sale price inclusive of taxes, shipping / delivery fee if any, payment method, and essential delivery details of the product and / or service subject to the order are as shown on the order summary screen.

4. Payment and Delivery

4.1.

Payment is made using the payment methods offered on the website.

4.2.

Physical products shall be delivered within a reasonable time, taking into account stock status and logistical conditions, and in any event without exceeding the maximum periods prescribed by the applicable legislation.

4.3.

Delivery shall be made to the delivery address provided by the Buyer during the order process. Shhhbooks shall not be liable for delays, failed delivery, or additional costs arising from incomplete or incorrect delivery information provided by the Buyer.

5. Information Regarding International Shipments

5.1.

International shipping may be available only for selected products and selected destination countries. Shhhbooks reserves the right not to ship to certain countries, and to restrict or cancel an order due to operational requirements, transport restrictions, customs procedures, import restrictions in the destination country, or legal compliance reasons.

5.2.

For international shipments, unless expressly stated otherwise in writing by Shhhbooks, all customs duties, import VAT, sales taxes, customs clearance fees, storage charges, brokerage fees, local service charges, local delivery surcharges, and any similar additional financial obligations shall be borne solely by the Buyer.

Important: Additional customs, tax, and similar charges that may arise in the destination country may vary depending on the practices of each country and therefore may not be calculated in advance by Shhhbooks at the time of the order.

5.3.

Before placing the order, the Buyer is responsible for checking whether the ordered product may lawfully be imported into the destination country and for determining which documents, procedures, and financial obligations may apply.

5.4.

Any delivery times indicated for international shipments are estimates only. Delays may occur due to customs inspections, border procedures, security checks, local carrier practices, official authority actions, peak periods, weather conditions, and similar reasons.

5.5.

If the shipment is returned, held, liquidated, or destroyed because the Buyer refuses delivery, fails to collect the shipment, fails to pay customs duties or related charges, fails to provide required documents / information / identification, or fails to comply with the import requirements of the destination country, the direct costs incurred by Shhhbooks in connection with such shipment may, to the extent permitted by applicable law, be charged to the Buyer or deducted from any refund amount.

6. Right of Withdrawal

6.1.

In the sale of physical products, without prejudice to statutory exceptions, the Buyer has the right to withdraw from the contract within 14 days from the date of receipt of the product, without stating any reason and without paying any penalty.

6.2.

To exercise the right of withdrawal, it is sufficient to send an explicit notice to Shhhbooks within the 14-day period. Such notice may be sent via info@shhhbooks.com.

6.3.

The returned product must not have suffered depreciation arising from use that would prevent its resale, and it must not fall within the statutory exceptions to the right of withdrawal.

6.4.

Further details regarding the return process are regulated in the Distance Sales Agreement and, where applicable, in a separate Return / Withdrawal Policy.

7. Exceptions to the Right of Withdrawal

Pursuant to the applicable legislation, the right of withdrawal may not be exercised in the following cases:

Products prepared in line with the Buyer’s requests or personal needs,
Products whose packaging, seal, tape, or wrapping has been opened and whose return is not suitable for health and hygiene reasons,
Products which, after delivery, have been mixed with other goods and cannot by their nature be separated,
Opened books, digital content, computer consumables, and similar items listed as exceptions under the legislation,
Workshop / event / leisure services to be performed on a specific date or within a specific period,
Services performed instantly in electronic form or intangible goods delivered instantly to the consumer.

8. Disputes and Remedies

In the event of a dispute, the Buyer may apply to Consumer Arbitration Committees, mediation, consumer courts, and other legal remedies under the applicable legislation. Mandatory consumer protection rules applicable at the Buyer’s place of residence remain reserved.

9. Confirmation

The Buyer acknowledges that they have read and understood this Preliminary Information Form before completing the order and that they have received the necessary information prior to the formation of the Distance Sales Agreement.

This text has been prepared to be presented electronically before the formation of the contract for orders placed through the Shhhbooks website.